Refund Policy
1. No Refunds on Digital Products
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once a product has been downloaded or accessed.
2. Eligibility for Refunds
A refund may only be considered under the following circumstances:
- You were charged twice for the same product.
- You purchased the wrong product and have not downloaded it yet.
3. Technical Issues
- If you experience any technical issues with our product, contact us at [contact@digikasa.com] within seven days of purchase.
- We will attempt to resolve the issue or provide an alternative solution.
4. Chargebacks & Disputes
- Filing a chargeback without contacting us first may result in account suspension.
- We encourage customers to reach out before raising disputes with their payment provider.